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Guidelines and Rules of Conduct for the authorization and use of the Moodle service

Last updated on 22nd July 2020

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Access to the Online Education Service

All those who access the Online Education Service (hereinafter Service), must follow these Guidelines and Rules of Conduct, which are both mandatory and binding upon the user.

Access to the Service for online courses is generally reserved only for persons holding a password issued by the University of Trento. Each password is strictly personal and may be used only by the person to whom it is issued. Each user is required to take the utmost care to ensure that his/her password is not shared with or used by others. Improper access involves personal liability, including criminal liability.

These Guidelines and Rules of Conduct are continually updated and modified to adapt to the needs arising in the management of online courses. It is understood that any such changes will be updated and published on the Moodle platform and will be binding upon all users of the Service.

Conditions for Use of the Online Education Service

Registered users can use the online courses' resources and tools exclusively for their institutional purposes of study and research, and such use is restricted to the specific ways denoted in the site's website and policies.

The material downloadable by users must be used exclusively for personal study, learning and/or research with express prohibition of use for other purposes.

The use of the Service for profit, advertising or commercial purposes is in no case allowed, nor is access to the same allowed for recreational or any other use other than institutional purposes.

When using the services and resources offered, each user must behave each user is required to behave appropriately and correctly, within the scope of these rules and the applicable and governing laws.

Violation of laws, codes or regulations, in particular copyright and personal data protection regulations, as well as these Guidelines and Rules of Conduct, shall be subject to disciplinary sanctions by the University of Trento. Repeated violations or particularly serious conduct will result in the temporary suspension or definitive removal of the user from participation in the activities offered, and furthermore, under certain conditions, notification of the competent authorities.

The use of inappropriate or derogatory expressions toward any natural or legal person, and the introduction or transmission of material of an erotic or obscene nature, offensive to public modesty or public decency, contrary to public order, or in any case not related to the activities of the Service, are strictly prohibited.

It is also forbidden both to upload material containing bugs, viruses, destructive codes, or Trojan horses, as well as to distribute and communicate to the public materials published on Moodle.

Material and Communication disseminated through the Online Education Service

Writings, messages, information and materials of any kind posted by users in the document and discussion areas of online courses (e.g. in the context of forums) are managed directly by users in a completely autonomous manner and are under their sole responsibility.

Users are therefore solely responsible for the generation of contributions that they have uploaded or published on the Moodle platform.

Users undertake not to distribute content published on the platform of which they are not the authors.

The author has the right to reuse the content of the material created and uploaded to the Moodle platform at any time; he also retains the right to modify and/or delete it at any time, without prejudice to the use already made by users prior to its deletion.

The University of Trento, through the activities of its professors and the Online Education Office, reserves the right to carry out checks, including sample checks, on content that has been uploaded by users. In this regard, the staff of the Online Education Office is available for clarification.

Any reports concerning the violation of copyright and related rights of the material uploaded on the Moodle platform are immediately forwarded by the Online Education Office to the scientific director of the course.


Upon the initial access to the Moodle platform, the user authorizes and expressly grants to the University of Trento the right to:

  • acquire and record his/her image and/or voice by means of digital media, optical media, electronic documents, and the like;
  • acquire and record the content related to their material (slides, handouts, exercises, essays, etc.) using digital media, optical media, and the like;

within the scope of its own institutional and, in particular, of educational purposes, in compliance with the laws in force and, in particular, in compliance with Art. 10 of the Civil Code and Art. 96 and 97 of Law 633/1941 (Protection of copyright and other rights related to its exercise) as well as with Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and with Legislative Decree n. 196 of 30 June 2003, as amended and supplemented to include the "Code regarding the protection of personal data".

The user declares and warrants that s/he possesses all the necessary rights in relation to the contributions s/he uploads or publishes on the platform and that such materials do not infringe, violate or lead to the misappropriation of any intellectual property or any third party rights, nor do they contain defamatory, illegal, or otherwise unlawful information.

It is understood that the image and/or voice of the user are not acquired and recorded by the University if the user accesses the Service for the sole purpose of:

  • consultation and/or downloading of the materials on the Moodle platform;
  • viewing and/or downloading a lesson in asynchronous mode;
  • attending a lesson in synchronous mode without intervening, such as to ask questions, etc.


All rights to the online courses and their contents are reserved to each author.

Within the audio and audio-video recording, it is advised to mention the name of the teacher, the course of study, the name of the course, the name of the University and the number or title of the lesson.

In order to present the material correctly, it is always necessary to cite the sources (even for images and photographs) and to indicate any pertinent bibliography.

The University of Trento does not guarantee the completeness or accuracy of all content currently or in the future published within the Online courses. Any reports of errors or omissions may be sent to Furthermore, no guarantee is given, nor responsibility assumed for the contents of sites and portals belonging to third parties that may be reported or accessible from the Online courses.

Governing and applicable law

The Law on the Protection of Copyright and Other Rights Related to its Exercise (Law 633/1941) protects "intellectual works of a creative nature that belong to literature, music, the figurative arts, architecture, theater and film, whatever the mode or form of expression", both with regard to moral rights and property rights. The same law also provides for administrative, civil and criminal sanctions in the case of violations of the rules contained therein.

The Code of Ethics of the University of Trento is addressed to "those related to the University" a term that includes the students themselves within its scope. The Code includes among its values the meaning of responsibility, which "consists of understanding the consequences of one's behavior and regulating one's actions in such a way as to render them useful for the common good without infringing the rights of others". Among the rules of conduct relating to intellectual property and plagiarism, it is stated that "every research activity is based on the appropriate recognition and proper attribution of the results of intellectual property. Those related to the University thereby refrain from any form of plagiarism or improper use of the intellectual activity of others".

There are three types of sanctions to be imposed in the event of an ascertained violation of the Code of Ethics:

  1. written warning;
  2. written warning with notification to the University community;
  3. written warning with notification to the University community and with temporary exclusion from access to the University's research funds.

The University of Trento's Policies state that "the rules of the Code of Ethics are aimed at avoiding all forms of discrimination and abuse, including in relation to intellectual property". Specific penalties are set forth in the Code of Ethics for proven violations of the rules contained therein.

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation - GDPR) lays down the rules on the processing of personal data and the related obligations.

Legislative Decree 196/2003 "Code regarding the Protection of Personal Data" as amended by Legislative Decree 101/2018 "Provisions for the adaptation of national legislation to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation)"